DRYFTWEAR CUSTOMER CARE
Privacy Policy
How Dryftwear handles information connected with your shopping experience.
Who we are
Dryftwear operates dryftwear.shop. Our address is 19 Rue Laure Mauduit, 62530 Hersin-Coupigny, France. For privacy questions or requests, contact [email protected].
Information you provide
Depending on the services you use, you may provide your name, email address, telephone number, shipping and billing addresses, company name, purchase details, and customer service communications. Payment-related information may be handled by a payment processor when you authorize a payment.
How information is used
We use relevant information to respond to requests, process authorized payments, fulfill and support orders, arrange delivery, handle returns and refunds, maintain necessary business records, and meet applicable legal obligations. Where applicable, these activities rely on performance of a contract, legal obligations, or legitimate interests in operating and protecting the store. Where consent is required, we rely on that consent.
Service providers and partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed when required by law or to handle a legal claim.
International processing
Dryftwear is based in France and serves customers in the United States. Depending on the service involved, your information may be processed in other countries. Where applicable, transfers must use safeguards required by data protection law.
Retention
We retain personal information only for as long as needed for the purposes for which it was collected, including applicable legal, accounting, and dispute-resolution requirements. The relevant period depends on the information and its purpose.
Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability, or object to certain processing. You may withdraw consent where processing relies on consent, without affecting earlier lawful processing. Email [email protected] to make a request. You may also contact the relevant data protection authority, including the CNIL in France.
Browser storage
Our storefront uses browser local storage to remember cart items and quantities. See our Cookie Policy for details and removal instructions. We do not use advertising or analytics trackers in this storefront.
Updates and contact
We may update this policy to reflect changes in our practices or applicable requirements. The current policy is available on this page. Contact [email protected] with questions.
Dryftwear · 19 Rue Laure Mauduit, 62530 Hersin-Coupigny, France